Rotai Massage Chair FAQs UK
Delivery usually takes 3–5 business days.
Standard delivery is roadside/curbside delivery.
Yes. If you need help moving your Rotai massage chair inside your home, please contact our support team and we will assist you.
For any questions or support regarding your Rotai massage chair purchased from Wellnece, please contact:
Yes. We have a local EXPERT support team available to support Rotai massage chairs sold through Wellnece.
Please contact support@wellnece.co. Our support team will review the issue and, when required, arrange an engineer visit to inspect or repair your chair.
Rotai massage chairs sold by Wellnece come with a 2-year warranty.
Yes. During the 2-year warranty period, applicable repair and engineer service fees are free.
Yes. Support and repair services are still available after the warranty period. However, the customer may need to pay the engineer labour fee.
Yes. We offer free returns within 30 days.
For returns requested after 30 days, the return shipping cost must be paid by the customer.